This setup works on endless applications and requires no hardware configurations. Parsec for Teams is a remote desktop solution that enables users to work cooperatively on the game development, CAD and even perform video editing, without losing another frame.

What is Parsec for Teams and how does it work? Parsec for Teams pricing: Starts at $30.0. Each technician can host up to 15 sessions at a time. Supporting staff can easily switch between their customers’ monitors. The software also allows to receive and send files in both live or unattended sessions and install updates, apply patches and more. They can access customer’s system information easily, including software and hardware configurations. GoToAssist allows users to quickly start a support session from a browser or desktop app of their choice. Agents can connect to any unattended machines whenever they want to resolve issues. The software offers the much-needed freedom to supporting staff, enabling them to take care of remote servers and computers even when the end-user is not present there.

Technical agents can convert their chat or call support into an online support session in an instant. It allows technicians and IT managers to access and control their end users’ computers in order to resolve issues quickly.

GoToAssist is a remote support management software that helps businesses to deliver remote support to their customers at any time, wherever they are.

Anydesk alternatives